Message When Opening Quicken For Mac: Unable to open file


When opening Quicken for Mac, you see the message Unable to open file. This error can occur if the file was opened incorrectly in a previous session.

Solution

  1. Locate the Quicken data file. The default location is in the Documents folder and the default file name is Quicken Data.qdfm.
  2. Press and hold the Control key while selecting the data file.
  3. Select Show Package Contents.
  4. In the new window, open the Contents folder.
  5. Press and hold the Control key while selecting the Data File icon. 
    • If Show Package Contents appears:
      1. Select Show Package Contents.
      2. Repeat steps 4 and 5 until Show Package Contents option no longer appears.
      3. Go to the last Data File that displayed Show Package Contents.
      4. Drag that Data File icon to the desktop, and then double-click to open it.  
    • If Show Package Contents does not appear the first time you do step 5, contact Customer Care through live chat or by e-mail.

In the future, use the data file you moved to the desktop. You can rename the file by selecting the Data File icon and clicking on the file name. We recommend that you use a name that is familiar and easy to recognize.

Message When Opening Quicken For Mac: Unable to open fileNote: When using these steps, historical security prices will be lost. To rebuild the historical price information, select the Online menu and select Get Historical Prices. If some price history is still missing, you must enter it manually.
 

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Tip: To find out which version of Quicken you are using, open Quicken go to Help menu and select About Quicken.