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"Quicken needs to be installed in the Applications folder" message when installing Quicken for Mac

Applies to:
Business
Deluxe
Premier
Starter
Updated: March, 25 2025 3:37PM
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Overview

The following error may occur when installing Quicken for Mac:

Support Error Message GEN00702
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"Quicken needs to be installed in the Applications folder. Click "Install" to copy this version of Quicken to the Applications folder."

To resolve this issue

1. Open Finder and go to the Applications folder.

2. Right-click the Applications folder in the left menu and select Get Info.

MacGetInfo_support
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3. Expand the Sharing & Permissions section at the bottom of the Applications Info window.

4. Click on the Privilege space next to your Username and select Read & Write.

MacReadWrite_support
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5. Return to the Applications folder.

6. Press Command + Shift + Period on your keyboard. This keyboard command will allow hidden files to be displayed.

7. Locate the ".background" folder and move it to the Trash.

8. Press Command + Shift + Period again to toggle off the hidden files.

9. Reinstall Quicken.

Article ID: GEN00702

Agent Notes

Welcome!

Still need help? Contact Us

Or Contact Us:
Product Support
For the best support experience, please sign in with your Quicken ID. We'll find your account and get you to the right team:
For Sales & Renewals, or if you're having trouble signing in: