Updating Quicken Mac Purchased from Mac App Store

Quicken for Mac
Quicken for Mac 2015
Quicken for Mac 2016

If you purchased Quicken for Mac 2015 or 2016 from the App Store, you'll need to run the Quicken Utility, so you can receive the latest product updates.

  • Instructions for Quicken 2015 

    To install the Quicken Utility:

    1. Download the QuickenUtility.dmg file, then double-click the file in your Downloads folder.
    2. The disk image will open a Quicken Utility window, instructing you to drag the Quicken Utility icon to the Applications folder.

    Updating Quicken Mac Purchased from Mac App Store

    1. Drag the Quicken Utility icon to the Applications folder. You have now installed Quicken Utility.
    2. Double-click the Applications folder, and locate the Quicken Utility icon.
    3. Double-click the Quicken Utility icon.
    4. You will be prompted to confirm that you want to open Quicken Utility, because you downloaded it from the Internet. Click the Open button.

    Updating Quicken Mac Purchased from Mac App Store

    1. You will see a couple quick messages while Quicken Utility confirms that you have a copy of Quicken 2015 installed that was purchased from the App Store. (The messages will be Validating App Store receipt, then Checking for updates)
    2. You will then see a Software Update window, telling you about the latest version of Quicken 2015 that is available.

    Updating Quicken Mac Purchased from Mac App Store

    1. Click the Install Update button.
    2. You will be alerted that after installing this update, you will no longer use the App Store to update Quicken. Click the Install Update button.

    Updating Quicken Mac Purchased from Mac App Store

    1. You will see a Updating Quicken 2015 window, showing you the status of downloading the Quicken 2015 update.

    Updating Quicken Mac Purchased from Mac App Store

    1. After the update is downloaded, the Updating Quicken 2015 window will say Ready to Install. Click the Install and Relaunch button.

    Updating Quicken Mac Purchased from Mac App Store

    1. You may be prompted to enter an administrator user name and password. This is required to replace the application you installed from the App Store with the new version that was downloaded. Enter your credentials, then click the OK button.

    Updating Quicken Mac Purchased from Mac App Store

    1. The new version of Quicken 2015 will be installed and launched. All of your settings and data from the version of Quicken 2015 that was installed from the App Store will be automatically used by the new version that was downloaded.
  • Instructions for Quicken 2016 

    To install the Quicken Utility:

    1. Download the QuickenUtility.dmg file, then double-click the file in your Downloads folder.
    2. The disk image will open a Quicken Utility window, instructing you to drag the Quicken Utility icon to the Applications folder.

    Updating Quicken Mac Purchased from Mac App Store

    1. Drag the Quicken Utility icon to the Applications folder. You have now installed Quicken Utility.
    2. Double-click the Applications folder, and locate the Quicken Utility icon.
    3. Double-click the Quicken Utility icon.
    4. You will be prompted to confirm that you want to open Quicken Utility, because you downloaded it from the Internet. Click the Open button.

    Updating Quicken Mac Purchased from Mac App Store

    1. You will see a couple quick messages while Quicken Utility confirms that you have a copy of Quicken 2016 installed that was purchased from the App Store. (The messages will be Validating App Store receipt, then Checking for updates)
    2. You will then see a Software Update window, telling you about the latest version of Quicken 2016 that is available.​
    3. Click the Install Update button.
    4. You will be alerted that after installing this update, you will no longer use the App Store to update Quicken. Click the Install Update button.

    Updating Quicken Mac Purchased from Mac App Store

    1. You will see a Updating Quicken 2016 window, showing you the status of downloading the Quicken 2016 update.​
    2. After the update is downloaded, the Updating Quicken 2016 window will say Ready to Install. Click the Install and Relaunch button.​
    3. You may be prompted to enter an administrator user name and password. This is required to replace the application you installed from the App Store with the new version that was downloaded. Enter your credentials, then click the OK button.

    Updating Quicken Mac Purchased from Mac App Store

    1. The new version of Quicken 2016 will be installed and launched. All of your settings and data from the version of Quicken 2016 that was installed from the App Store will be automatically used by the new version that was downloaded.

What if I encounter an error message?

Quicken 2015/2016 was not downloaded from the App Store

Updating Quicken Mac Purchased from Mac App Store

 

 The Quicken Utility only applies to App Store versions, to allow them to get release updates in the same manner as versions purchased from other retail outlets. If you bought your Quicken Mac 2015 or 2016 product from a source other than the App Store, then you don't need to use this Utility.

Quicken 2015/2016 is not installed

 Updating Quicken Mac Purchased from Mac App Store

This message appears if

  1. Quicken has been moved from the Applications folder (or into a sub-folder in the Applications folder)
  2. Quicken has been renamed to something other than Quicken 2015 or Quicken 2016

To resolve this, locate the app and return it to the Applications folder and/or rename it back to Quicken 2015 or Quicken 2016.

 

There is already a Quicken 2015/2016 File (or Folder)

Updating Quicken Mac Purchased from Mac App Store 

  1. Click the Show Documents button.
  2. A window will open showing the Documents folder.
  3. Drag any Quicken documents you want to keep to another location (like your Desktop). If you don't want to keep a document, drag it to the Trash.
  4. Launch the Quicken Utility again.

Could not connect to the App Store

Updating Quicken Mac Purchased from Mac App Store 

This error will be followed by

Updating Quicken Mac Purchased from Mac App Store

  • Check your internet connection by browsing to new sites in your web browser (do not go to any cached pages) to confirm your system is online.
  • Check with your internet service provider (ISP) to ensure that you're able to connect through Quicken.
  • Check with your network administrator to ensure you have permissions to connect through Quicken, if your computer is on a company or shared network.

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Tip: To find out which version of Quicken you are using, open Quicken go to Help menu and select About Quicken.