Currently Supported Quicken Products (Discontinuation Policy)
|Quicken Product||Discontinuation Date|
|Quicken for Mac 2007 and 2007 for Lion||See our Support Policy|
|Quicken 2015 Canada||May 31, 2018|
|Quicken 2016 Canada||May 30, 2019|
|Quicken 2015 Windows and Mac||April 30, 2018|
|Quicken 2016 Windows and Mac||April 30, 2019|
|Quicken 2017 US Windows and Mac||April 30, 2020|
|Quicken Bill Pay||August 31, 2020|
|Quicken Subscription Products||Based on subscription length purchased|
|Quicken Premium Support||One year from purchase date or upon subscription expiration|
What is discontinuation? What Quicken services will be discontinued?
Quicken products contain online services such as transaction download and online bill pay. A purchase of a Quicken product license includes the ability to use these online services until the discontinuation date (listed in the chart above).
On the corresponding date for your Quicken product, these connected services will expire and be discontinued:
- Online bill pay
- Downloading and/or importing financial data
- Downloading stock quotes, news headlines and other financial information into Quicken
- Uploading portfolio information from Quicken to Quicken.com
- Live Support
- Software patches and updates
What is the Quicken Subscription product?
Only subscription products are supported. For more information, click here.
What will happen to my existing data when I upgrade?
Your data will migrate from your current version to the newer version. It is a fast and easy process that happens as soon as you open your old data file in the new version of Quicken.
Why upgrade now?
To stay current with changing technology and security measures at financial institutions, we continuously update Quicken connected services and support. To avoid disruption to any connected services you may be using, you’ll need to upgrade to a newer version of Quicken.
When you upgrade to a newer version you also get the added benefit of all the latest product improvements.
Why did I receive the Quicken Service Discontinuation notice?
We do our best to let you know in advance when online services are no longer available for your version of Quicken, including mail or e-mail notifications, on product packaging, in-product notifications and on our website. We sent you the notice to let you know your access to online services and live technical support through your copy of Quicken will be discontinued. If, however, you do not need online services or live technical support, your current copy of Quicken will continue to work.
Please note that we do not provide any software updates or patches, including security patches, to discontinued products.
I have a Quicken subscription product, how can I find out when my membership ends? What happens when it ends?
There are different ways to find the expiration date for your Quicken membership. For steps on the different ways to locate it, see this FAQ.
If your membership ends, you'll still have full access to and ownership of your data thanks to the Data Access Guarantee. You can view, edit, export, and manually enter transactions and accounts, even after your subscription ends. For more details on the Data Access Guarantee, click here.
What if I do not upgrade before the service discontinuation date?
Listed above are the version years and the corresponding service discontinuation dates when your online services will no longer work. When you upgrade to a newer version, your services will be fully reinstated. While you can upgrade after the discontinuation date, it is best to upgrade to the latest release as soon as possible in order to get the most benefit from Quicken products.
If you do not need access to live technical support or online services, you can continue to use your existing version of Quicken.
What are my options to prevent my services from being discontinued?
The best way to ensure you get the latest product benefits, full access to online services, and technical support is to upgrade to a newer version of Quicken.
I received an upgrade notice, but I had already upgraded to a newer version. How does this affect me?
If you receive this notice and have already upgraded, then you're good to go. We hope you continue to enjoy your latest version of Quicken.
How do I know which version of Quicken I am currently using?
- If you use Quicken for Windows: Select the Help menu and select About Quicken.
- If you use Quicken for Mac: Select the Quicken menu and select About Quicken for Mac.
Disclaimer: We reserve the right to modify or discontinue the supported versions, services, or program features if necessary due to changes in hardware or software that our products run on, or for other reasons.